Shift to the Future

I have always been a highly social person, an extravert I suppose.  Those personality ass Technorati Tags: relationships , opportunities , connected , friends essments always put me into that sort of category.  I’m a Yellow-Red for instance.  I’ve made it a priority to reach out internally and externally to people like me and different from me, within the public and private sectors, to build relationships, share ideas, dream, lament, argue or debate, etc.  I knew I was pretty well connected but this recent transition period, sabbatical of sorts, has really highlighted how my network really works. So many people reached out through LinkedIn, Twitter, and email asking to get together for coffee, lunch, and to see how I was doing.  They shared such positive and affirming comments with me which really helped with getting through this period and to help me figure out what’s next.  I had well connected friends reaching inside the organizations they work for to se...

Technorati Tags: Learning , Lean , LinkedIn Learning , Six Sigma I received an email recently from LinkedIn Learning offering me a free course on creating infographics using PowerPoint.  So, I decided to give it a go.  I surprised myself by learning new techniques for working with icons, shapes, graphics files, layouts, charts, among others, in PowerPoint.  Did you know that you can merge shapes using union, combine, fragment, intersect, subtract to create new or modified shapes.  One example was to use a lightening bolt shape to ‘cut’ (subtract) from a few letters in the word (a shape) “MIGRAINE”.  It emphasized the pain this represents.  Cool hey. Since I currently have flexible time available to me, I allowed this free course to prompt me to sign up for 1-month of free LinkedIn Learning! I have wanted to learn Lean and Six Sigma processes for some time so I dove into these topics first.  I was granted my Lean Foundations certificate today.  I w...

A friend of mine introduced me to the idea of delighting users of technology.  I don’t know about you but that is not always my experience when using a website, app, or some tech hardware. I bought an iPhone XR recently and I surprised myself.  I thought I would not care much about the facial ID feature – I was wrong.  It is a delightful experience.  Your messages are secure until you look at them.  You need to enter a password into a website, no problem, allow your face to grant access to your favourite password vault to send the password.  Similarly I now use Apple Pay with my VISA to tap and pay – again my face authorizes the transaction. Full disclosure, I’m a Microsoft fan.  Their CEO, Satya Nadella, has led a transformation and my opinion is that the result is a company that creates delightful software.  It may not start out that way but their change cadence, driven by agile and cloud computing, continuously (monthly) just makes software and...

Do you ever go down memory lane and think about all the things that were normal then that are very different now or gone completely?  I find myself reflecting on the past while I consider the present and how different the future will be.  We live in truly interesting times don't we. I haven't been writing in this space much in the past few years.  I kind-of lost interest in writing about what I've been up to, what I've been thinking, or what I've been speculating about.  However, I was watching an interesting clip from Doc James Whittaker   @docjamesw  recently where he talked about the past, present, and future and it inspired me to write again.  I don't know that this will become a habit again but there is this post at least. James mentioned playing the disruption game.  This game involves taking an industry and thinking about how it could be disrupted in the future by technological advancements.  As you know, technology is probably the...

I often think about how to create an environment where the velocity can increase for how things get done.  I used to think technology was the main answer, just put in new tools, expect people to use them, and more stuff will get done.  I learned that adding technology on its own will often cause velocity to slow.  Most people need help seeing their way through the learning curve new technology brings.  So if adding technology isn't the answer, I thought 'what about better processes'.  If we could just design better ways of working, we will get more stuff done.  Well, this outcome really depends on who the people are and what their mindset is.  If people are not engaged in their work, see it as 'just a job', are not connected to the organization mission, great process won't really make a difference either.  Okay, so that just leaves the third element, people. Over my career, I have learned a lot about myself and about the diversity of people an...

As I've taken on leadership roles in different organizations I've learned a lot about people.  When I was younger and much less wiser, I used to get frustrated when people wouldn't respond positively to the direction or support I was so cleverly providing.  Some of my team members would respond very istockphoto# 11806154 well, others so-so, and then another group that didn't get it or passively resisted.  Little did I understand at the time that 'people are different'.  Fast forward to my wiser self (from many schools of hard knocks along the way), and I believe I get it now.  I appreciate the differences I see in my team members.  People complement each other's performance with their differences when they understand each other better. This year I am focusing on helping my team do some self-discovery.  I started with a simple activity at our last all team meeting in September.  The activity was drawn from Bruce Wellman's book Groups at...

I believe in teaching people to 'fish' rather than 'fishing' for them.  In practice I have found this philosophy when working with my staff and 'clients' to be a powerful way to grow people and their capacity.  It takes time and patience and you have to hold yourself back from just doing 'it' your self. Some years ago, my wife Shelley decided to create an online business where she needed to learn a ton about a variety of technologies, in a hurry.  She would call me with lots of questions and although I think it frustrated her at the time, I would respond with questions, not answers.  I would ask her what she thinks she should do and in a round about way, help her get to the answer or possible answers.  It didn't take long for her to stop calling... :-)  I often do the same with my staff and the clients I support.  It would be so much easier just to answer the specific question or do it for them but then they would be dependent on me which does no...